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Commentaires des Hôtes pour San Marco Palace


Piazza San Marco - Ponte dei Dai, 875, Venezia, 30124
 
 


 
  
 
Opinions Hôtes

 
83%
392 hôtes et 24 commentaires
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Commentaires des Hôtes


Ecrit par Susan Nelson, Saint Cloud, United States

One negative was the shower output...It was boiling hot and then freezing cold, boiling hot, freezing cold...never a stable temperature. Not sure what was going on there...Other than that, the room/stay was perfect!!!
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We took the water taxi to the airport and where we boarded was next to a five star hotel. The hotel employee there was very discriminating against people that were not from his hotel. I think maybe a new location for water taxis would be good...
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The location was ideal...we were only there for two nights before flying back home and it was so nice to be right near St. Mark's Square and all the little shops all around. I was traveling with a strange group of family members/friends who could have fed pigeons for hours and had a great time. Cheap entertainment and good location for doing so. Also, the gondoliers headquarters were adjacent to the hotel, so that added alot of extra ambience to the experience. Our hotel room was a quad and was much nicer than I'd anticipated. One totally separate bed room and then a huge high ceilinged living room/tv area with bar and extra seating and sleeping accomodations for two. Nice spacious hallway and georgous furniture throughout. Breakfast room was very elegant and well run. I'd definitely go back!
Satisfaction 90%
Ecrit par LeRoy Adams, Seneca, South Carolina 29672, United States

Staff and rooms were great. The location was perfect. Directions to the place could have been better.
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We did have problems with the john in one of the facilities but it was repaired.
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We would stay there again and recommend to our friends.
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Nothing.
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Elegant, spacious facilities in one of the best locations in Venice...just steps away from water traffic and San Marco Square.
Satisfaction 87%
Ecrit par jim mcneill, edinburgh, United Kingdom

directions to the hotel could be made clearer
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my wife would have prefered a bath in the
bathroom
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no
...
no
...
give them copies of web info
Satisfaction 71%
Ecrit par Kim Cape, Chicago, United States

We specifically booked a room with a terrace and didn't get one. We wanted a room with a kitchenette, but there were no dishes of any kind. So it was pretty much useless!

On the bright side, the room was beautiful, sparkling clean and the location, the best I've ever had
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It should be stated that although you get a kitchenette, there are no dishes
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Beautiful, large and very spacious, the towels are big and fluffy and Heated! The location is remarkable, your practically in San Marco square. No noise at all if you closed all the windows, but really nice to leave them open to hear the gondoliers singing outside your window!
Satisfaction 66%
Ecrit par Elizabeth Savino

Friendly and accomodating staff.
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The family suite we had was spacious, cool and welcoming. We were very happy with the accomodations. The balcony was an added amenity. The staff was always cheerful and helpful. A wonderful stay.
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Breakfast area is very lovely. Balconies an added treat.
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Welcoming, well appointed, well situated and helpful staff.
Satisfaction 97%
Ecrit par Sandy L'Estrange

I would not hesitate in recommending this property to a friend, and I would stay there again on my next visit to Venice
Satisfaction 97%
Ecrit par Steve Snell

We loved the place. The location couldn't have been better. My sister-in-law is a travel agent and we recommended it to her.
Satisfaction 86%
Ecrit par anna cleeve

Comfortable, clean hotel, central location and friendly staff.
Satisfaction 80%
Ecrit par Alexey

The room was ready on my arrival in the morning (and not at the usual check-in time in the afternoon) at no extra charge.
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A free promotional visit to one of the glass-making factories on Murano was a nice extra.
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A classy and comfortable place that helps you fully recharge your batteries and stay in the best shape for enjoying the Venetian bustle.
Satisfaction 89%
Ecrit par Terry

We had no problem in getting to St Marks Sq, however once we were there it was difficult to find the right street from the square to the hotel.
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A lovely hotel, very clean, quiet, very comfortable bed, the chamber maids made the room extremely tidy and clean each morning.
Satisfaction 87%
Ecrit par Frank

Nice suite. Little prob with hot water, but they fixed it.
Satisfaction 86%
Ecrit par Hector

Perfect location, good service, we will not hesitate on recommending the San Marco Palace or staying there again
Satisfaction 86%
Ecrit par ISABEL

ISABEL n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de100% dont74% relative au check-in et78% relative au check-out.
Satisfaction 84%
Ecrit par Terry

Great central location to San Marco Square and Rialto Bridge
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Check out was fine.
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No
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Good location with spacious rooms.
Satisfaction 84%
Ecrit par Karen

Greeting was cursory & did not give details of hotel or breakfast available or any other services. I had to inquire after check in
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Room was very nice & spacious and was better than I expected. It was very clean with sufficient towels & linens for the number of guests.
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Upon check out I requested a water taxi to be called & receptionist stated she would get me the number in 5 minutes to find the correct taxi. After waiting 15 minutes I went to inquire & she said she got the number & forget to tell me even though I was standing right outside the entrance with my bags & she could see me
...
Very good for families & those that need a bigger room to accomodate more people. Extremely convenient for all venues in Venice.

You need to give better directions to get to hotel - we walked right past it since it is on an unexpected side street with no noticeable signage outside the doore from main street Had to ask for directions twice to get there
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Very nice rooms & convenient location with good value for accomodations which included a very good breakfast. Would definitely go back again
Satisfaction 81%
Ecrit par Andrew

It would be good to have tea and coffee making facilities in the rooms
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Only a cold buffet breakfast is available.
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Very good location - excellent rooms - pity only a cold breakfast is available.
Satisfaction 81%
Ecrit par Drew

Our suite was very spacious, quiet, and right off San Marco's Square. Ideal location. I would highly recommend this hotel to friends and I look forward to returning in the near future.
Satisfaction 80%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont91% relative au check-in et78% relative au check-out.
Satisfaction 86%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de100% dont83% relative au check-in et66% relative au check-out.
Satisfaction 84%
Ecrit par Anonyme

good location, comfortable rooms
Satisfaction 83%
Ecrit par Anonyme

In general people in Italy is not very polite with its customers. I understand is a cultural thing, but help a lot to see more friendly faces.

Thanks
...
A very nice place to stay while in Venice. Very conviniently located.
Satisfaction 80%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont83% relative au check-in et78% relative au check-out.
Satisfaction 80%
Ecrit par Anonyme

A comprehensive description of the hotel, its facilities and the precise cost encouraged to make this booking - no outstanding features positive or negative come to mind.
...
Outstanding quality, excellent value for money, central to the popular sights and easily accessible.
Satisfaction 80%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont83% relative au check-in et61% relative au check-out.
Satisfaction 75%

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