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Commentaires des Hôtes pour UNA Palazzo Mannaioni


Via Marconi 2, Montaione, 50050
 
 


 
  
 
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Opinions Hôtes

 
77%
296 hôtes et 17 commentaires

Commentaires des Hôtes


Ecrit par david bruce, WORCESTER PARK, SURREY, United Kingdom

Receptionist tried to make an additional charge for parking, until I was able to produce voucher showing that it was included.

No welcome drinks provided on arrival.

We were told on arrival that the hotel no longer had a restaurant - if we had known this earlier, we would not have chosen this hotel.
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Some maintenance required throughout the building. Swimming pool furniture needs replacement and sanitery fittings need attention.
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No porter was available to take luggage to car park.
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You should inform people thaat there is not a restaurant available.
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Sadly this hotel did not provide the amenities and standards expected for a 4 star hotel in this price range.There was a distinct lack of supervision by the management.

General lack of ambiance and feeling that business is in decline.


Satisfaction 36%
Ecrit par Tony Rogers, Ringwood, United Kingdom

excellent, pleasant and very helpful
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very comfortable, friendly, clean and well situated
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quick and accurate
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fantastic views from the bedroom [and bathroom!]
Within walking distance of restaurants
staff very freindly and helpful
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beautiful, clean, healthy and people friendly. great food and wine and interesting. Roads traffic free.
Satisfaction 93%
Ecrit par WILLIAM DUNLOP, CHESTER LE STREET, CO DURHAM, DH3 2LF, United Kingdom

LIMITED CHOICE ON DINNER MENUES.
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AN EXCELLENT GOOD VALUE HOTEL WELL SITED FOR VISITING THE MAJOR CITIES IN TUSCANY AND ALSO AS A BASE FOR TOURING THE TUSCANY COUNTRYSIDE.
Satisfaction 87%
Ecrit par jean-jacques verbeeck

The standard room didn't have any view from the window. We had to pay a supplement to have a room with a view.
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View from the standard rooms.
Satisfaction 69%
Ecrit par edwin

A very beautiful place. The staff were all very helpful and friendly.
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Difficult to find the entrance to the hotel. I made two trips around it (one way street)and finally had to pull into the garage entrance and call on the speaker phone to get into the garage. It is a long way to the hotel to carry baggage from there. Only on check out did we find out about the unusual location of the entrance.
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I would recommend it.
Satisfaction 89%
Ecrit par charles

It is a nice hotel.
Good food - though not very many people in the restuarant at the time.
The bar around the pool was also nice to have.
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A nice hotel, well positioned for visiting PISA and Florence, with a good quality resturant and a nice pool.
Satisfaction 86%
Ecrit par Richard

The air conditioning in the bedroom struggled to keep the room cool.
The Dinner menu never changed and no translation was available.
It was not easy to get a snack by the pool at lunchtime.
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Tennis is off site and chargeable
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The hotel is one of the best I have stayed in. The staff are extremely helpful and polite. The reception staff were outstanding. The pool area is good but the snacks available were disappointing. It is worth getting a suite for the balcony which has wonderful views. Montaione is very well placed for exploring Tuscany and was not busy even in August.
Satisfaction 83%
Ecrit par Maria

Maria n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont91% relative au check-in et61% relative au check-out.
Satisfaction 81%
Ecrit par Nicola

Great hotel but very quiet at the time of year we went. It would have been better had there been more people around.
Satisfaction 81%
Ecrit par rodney

Receptionist was very friendly and cheerful.
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The bath left a lot to be desired and there was no shower facility either separate on in the bath other than a hand shower which did not stretch very far
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We thought the underground car park was free but it wasn't
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Very nice small quite hotel in a town which very well situated for touring Tuscany
Satisfaction 80%
Ecrit par Olaf

no restaurant, dirty pool, wrong room- category, instantcoffee at breakfirst, roomcleaning sometimes just on approach, no german- speaking staff, often closed poolbar, just public-parking is incuded, and much more
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The house is so beautiful, and it gets almost any facilities, but nobody cares for them
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I insist on a lower price.
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to expensive, The service is not half as good as promised. Its not a problem on the staff, its a problem of unorganized and lazy management.
Satisfaction 51%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont91% relative au check-in et89% relative au check-out.
Satisfaction 86%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont91% relative au check-in et78% relative au check-out.
Satisfaction 83%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de91% dont75% relative au check-in et78% relative au check-out.
Satisfaction 81%
Ecrit par Anonyme

Breaffasts were poor - for example no fresh orange juice and cakes left over from day to day.
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The web site refers to the hotel as being minutes from San Gimignan - which is a little misleading - it is at least 20 minutes.
Also the hotel restaurant was closed all week which in such a small village meant the options were severley restricted.
Air conditioning did not work properly for 2 nights which was very uncomfortable.
Satisfaction 74%
Ecrit par Anonyme

The staff had to be rmiended of the voucher price as the price they tried to charge was doble the agreed price!!
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Amend reference to DVD player - ithe website gives the impression taht it is in the room.

Not all junior suites ahve separate seating areas - this should be made clearer

Facilities within the hotel for lunch were very limited
Satisfaction 72%
Ecrit par Anonyme

in a romantic old little village there is a high class hotel with a classical atmosphere. good old fashioned service.
Satisfaction 71%

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