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| |  | Commentaires des Hôtes pour Hotel Ilaria & Residenza dell'Alba |  |
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Via del Fosso 26, Lucca, 55100
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| Opinions Hôtes |  |
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89%
110 hôtes et 11 commentaires |
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Commentaires des Hôtes
Ecrit par Andrew Crerar, Elgin, United Kingdom
The first night one of our party could not get their room as booked, but was moved to thier room on the second day. This was due to unforeseen circumstances. It did result in a small reduction in the room rate for the frst night.
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The whole experience from Tuscant.net to the hotel itself as well as the company recomended for transport was second to none. It made a holiday unforgetfull and will definately be coming back to Tuscany and te Hotel Ilaria.
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No hassles and very well managed
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A first class experience that added to our holiday. Recomend this hotel to anyone without a doubt.
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Ecrit par Deborah Dykzeul, Sydney, Australia
We had an extremely wonderful experience.We would stay there again.
Many thanks.
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Very fresh and modern accommodation.
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Ecrit par Rosetta Martini, Jamaica Plain, MA, United States
We had to drive around the wall twice before finding an entrance that lead us to the Illaria. The hotel was SUPERB!! We all especially loved the heated towel rack and those beautiful tubs. After a day of touring a nice hot bath was one of the highlights of our stay. It was wonderful.
All employees at the hotel were extremely personable and interesting. Language was never a problem and we also were pleasantly surprised at the restaurant around the corner that was suggested to us. The food was great and we didn't have to walk too far.
All and all, it was an extremely pleasant experience for all of us. The beds were firm and we all got a good nights sleep.
Many thanks, This was easy to do on the web and we were all happy. Rosetta
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SUPERB>
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SUPERB and a MUST when staying in LUCCA
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Ecrit par Nigel Rock, Southam, United Kingdom
Excellent - we have already recommended this hotel to others.
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Ecrit par Michelle
They were just fantastic! Very friendly, very
helpful, rooms lovely, lobby warm, relaxing
and spacious.
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We didn't want to leave!
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There was an ALL DAY free snacks, coffee, tea,
hot chocolate & soft drinks as well as beer
also available in the lobby FOR FREE!
Fantastic!
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Hotel Ilaria was our best hotel for service
and we travelled around northern Italy for 3
weeks, moving every 2 -3 days! It was
fantastic.
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Ecrit par Patricia
One of our group had a cold and she was offered a lemon & honey drink a very nice touch
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The staff member on check out was also on the phone so a bit distracted
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Hotel in a perfect position inside the walls of Lucca
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Ecrit par Linda
We were welcomed very warmly.
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We were very pleased with the Hotel. The staff was very, very friendly and helpful. The property was very attractive and well-kept.
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Ecrit par Anonyme
L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de100% dont100% relative au check-in et78% relative au check-out. | |
Ecrit par Anonyme
We walked to the hotel, so I would have liked specific directions from the train station to the hotel.
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Ecrit par Anonyme
Moedern, clean, well-run, delightful.
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Ecrit par Anonyme
We had problems with the air conditioning that were never fully resovled.
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Excellent breakfasts.
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I would recommend to a friend.
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