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Commentaires des Hôtes pour Marco Polo


Via Magenta 39, Rome, 00185
 
 


 
  
 
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77%
756 hôtes et 37 commentaires
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Commentaires des Hôtes


Ecrit par Alan Wyke, Middlsbrough, United Kingdom

Allowed to leave baggage at hotel due to late flight out.
Satisfaction 83%
Ecrit par barry Dutton, Walsall, United Kingdom

Shown to room and given all relevant information. Map of rome provided.
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The checkout went very smoothly my bill was ready on time, in addition as we were leaving in the afternoon our overnight bags were stored for so as we could collect them later.
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The very good transport links especially the metro.
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A small friendly hotel in a wonderful location for seeing all the main attractions of Rome.
Satisfaction 89%
Ecrit par Helle Dyhr, Svendborg, Denmark

Friendly and good arrivel experience.

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Nice stay.
Friendly and very nice staff, and the owner even showed us a nice place to eat and took us for a walk in the neigborhood.
Clean rooms and nice rooms.
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Professionel check-out.
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No.
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I would recommand the hotel - and ask my friend to look on the internet - the website is good and informative.
Satisfaction 83%
Ecrit par nilamani barua, Leeds, United Kingdom

The direction to the hotel can be clearer. For example via marghera is just opposite to the Termini station. There is no need to turn right.
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Our short stay in the hotel was pleasent and we have no reason to complaint.
Satisfaction 80%
Ecrit par LARS WIKSTROM, Falun, Sweden

Very good: Helpful staff, nicely located close to termini/metro
Worse: Very small and crowded breakfast room, difficulties getting hot water from shower.
Satisfaction 74%
Ecrit par Shirley Bowley, Thornby, Northamptonshire, United Kingdom

The room was fine with the exception that the detail outlined tea/coffe making facilities in the rooms which was not there.

This information needs updating.
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Basic but satisfactory. Great central location for a long weekend of sightseeing
Satisfaction 72%
Ecrit par Victor Carlo, San Juan, Puerto Rico

A little smaller and older than expected.
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The descriptions and images of the website were generally met, but the space was a bit smaller and the the hotel not as well kept as I expected from the images.
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It was fairly common that the elevator was not working.
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Just comfy and clean enough to spend a few nights if you are in a budget.
Satisfaction 65%
Ecrit par John Kinsella

We did not use the directions provided. We just got a taxi.
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We were extremely happy with our stay in Marco Polo. We were not expecting such a good service.
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Excellent value for money. Staff extremely helpful and friendly. A hotel I would recommend to a friend. If I return to Rome I will stay there again.
Satisfaction 90%
Ecrit par Gerardus van Hees

De eigenaar heeft de moeite genomen om op ons verzoek per e-mail 3 separate beden te plaatsen.
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De ligging van het hotel t.o.v. het openbaar vervoer en de culturele bezienswaardigheden zijn uitstekend.

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Redelijk goed hotel met een acceptabel Prijs/kwaliteit verhouding.
Erg vriendelijk en behulpzaam personeel.
Cleaning van de kamer zou beter kunnen.
Als je hier doorheen kunt kijken is dit hotel een aanrader voor kort een niet al te lang verblijf.
Satisfaction 80%
Ecrit par Nils-Helge Hesjedal

No
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Yes! I was with friends
Satisfaction 78%
Ecrit par John

It was very handy and better standard than i expected.
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Handy clean and helpful
Satisfaction 94%
Ecrit par Klaus

The receptionist did an exceptionel good job and took time to explain us a lot regarding our stay in Rome.
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Breakfast seemed a little poor,- occassionally the bread was from the day before and occasionally not enough coffee. Also I think real juice should be provided.
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Nice that it was possible to store luggage at the hotel after actually checked out.
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Nice and proper place very close to the Termini main station and buses.
Satisfaction 89%
Ecrit par Wilma

Convenient location, very friendly staff, and very clean rooms. I would definitely stay there again.
Satisfaction 89%
Ecrit par Denise

Denise n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont100% relative au check-in et78% relative au check-out.
Satisfaction 89%
Ecrit par Judith

N/A
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good location, clean , got what we paid for
Satisfaction 83%
Ecrit par Stephanie

The hotel were extremeley friendly. Rooms smelled a bit fusty but overall good value for money.
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Good value for money apart from room smelling fusty
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I would describe the hotel as great value for money if you don't want to spend a fortune on a more central hotel. Everything was within walking distance as well which was a real plus!
Satisfaction 77%
Ecrit par Roger

Roger n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont83% relative au check-in et61% relative au check-out.
Satisfaction 75%
Ecrit par Wim

Nice hotel in Rome, no nonsense but for a weekend trip just right enough. It's position is especially good because it is near the train, metro and bus station. If you like to walk, the old sites are within walking distance as well.
Satisfaction 74%
Ecrit par Victoria

Victoria n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont66% relative au check-in et78% relative au check-out.
Satisfaction 74%
Ecrit par Marc

The room was a double room with four beds cammed into it to make it a family room. It was too small and the facilities in it were of a very poor quality. ie. the shower was so bad as to be almost useless and there was very little hot water. The staff were notified of this but did nothing about it.
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The bags were kept at the hotel on our last day before we departed to the airport. They were left in the hallway at reception. I would have preferred a secure room to be used for added security.
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The lift is too small and can't take any number of passengers and luggage. Not much good when there are five in your party including small children and the lift can only take three.
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Poor. Stay somewhere else.
Satisfaction 57%
Ecrit par Diana

no.
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Everything was great, except the room. The staff was nice and helpful. I love Rome.
Satisfaction 57%
Ecrit par Anonyme

The chamber and the bath were not cleaned each day.

The chair in the chamber was broken.

Breakfast was with lots of choice.

It was not this way hygienical in the breakfast room. Example: the milk pot was always completed and has never been cleaned and the dirt barge was not emptied each day.
Satisfaction 89%
Ecrit par Anonyme

Everything went smoothly.
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The only problem we encountered was an unreliable device in the lavatory. This device twice poured the contents of the sanitary bowl onto the floor. But the staff fixed the device rapidly on both occasions.
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Brilliant location, surprisingly quiet and clean enough. Rooms are smallish but offer good value for the money spent.
Satisfaction 89%
Ecrit par Anonyme

Very welcoming after a tiring journey.
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A very nice hotel that is also very handy for access to all transport facilities to enable easy access to both the whole town and the surrounding area.
Satisfaction 89%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont91% relative au check-in et89% relative au check-out.
Satisfaction 89%
Ecrit par Anonyme

I cannot really comment on the directions that you gave me because I had made arrangements with the hotel to have a taxi/shuttle to pick us up.
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#9 - There was no pictures of the family room on the webste.

We all found that the 'family' room was small. Hardly any space to move and hardly any room to put your luggage.

We found the room very clean.
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I think it should be mentionned that the hotel is not on a main floor.
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I would tell them not to expect a 4-5 star hotel but that it is clean and that the people are very nice. I would mentionned that the hotel is not on the main floor. I would let them know that the hotel is close to the train and bus station. I would let them know that if I was to go back to Rome, it would not bother me to stay there again.
Satisfaction 81%
Ecrit par Anonyme

Our bathroom light wasn't working and they promptly replace the bulb
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Very nice location to access train, subway and bus.
Parking space available
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Good and assorted breakfast, nice clean and comfortable beds, quiet location.
Staff very polite and helpfull with information about buses #, or subway.
Willing to give information about places.
Satisfaction 80%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de70% dont100% relative au check-in et61% relative au check-out.
Satisfaction 78%
Ecrit par Anonyme

3rd Floor Hotel.
Fortunately the elevator was in working order!
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Some confusion with the Credit Card system which was resolved eventually.
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The Hotel is very well positioned but is on the third floor. Not recommended with persons with any mobility restrictions.

Dining room very small. Be prepared to wait for a table at peak times.
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Very well poitioned in the centre of Rome with easy access to the trains and buses.

Good value and with a adequate breakfast provided.(Very small dining room but adequate)

Satisfaction 74%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de70% dont83% relative au check-in et61% relative au check-out.
Satisfaction 72%
Ecrit par Anonyme

ON the third floor, requires walking up or a very small elevator that will hold only 3 persons(no luggage) or 2 persons with one bag each.
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sufficient for a quick overnight stay.
Satisfaction 72%
Ecrit par Anonyme

The first room allocated to us on arrival was approximately 1.5 metres from the reception area. This meant that for the whole of our first night (Saturday) we hardly got any sleep because of the busy reception area. The room was changed at request on the Sunday.
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Typical big city hotel, small rooms, no daylight.
Satisfaction 71%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de66% dont83% relative au check-in et55% relative au check-out.
Satisfaction 69%
Ecrit par Anonyme

The room was clean and nice, but the hotel was extremeky noisy - we hardly could fall asleep before 11 pm
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lots of noise
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more money than it's actually worth
Satisfaction 63%
Ecrit par Anonyme

the breakfast room only has 4 very small tables and eight chairs, so it is really crowded. I only had breakfast once because there were no tables free.I would consider this a 2 star hotel because of this and the fact that there is a sink in the breakfast room with dirty cups in it.
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a fair enough 2 star hotel
Satisfaction 61%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de33% dont83% relative au check-in et61% relative au check-out.
Satisfaction 58%
Ecrit par Anonyme

The room was supposed to be double room but it was extremely small and narrow to move around. We insisted that they give us a different room which they did next day.
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It certainly is not 3 star according to our experience of 3 star hotels in other cities.
Satisfaction 45%

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