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Commentaires des Hôtes pour Relais du Louvre


19 Rue des Prètres Saint Germain l'Auxerrois, Paris, 75001
 
 


 
  
 
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Opinions Hôtes

 
85%
359 hôtes et 45 commentaires

Commentaires des Hôtes


Ecrit par margaret atherton, parbold, United Kingdom

We arrived late at night and needed to eat however the male receptionist was unsure of where there would be anywhere available.
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We found the hotel to be tranquil extremely clean and staff polite. It is in an excellent location especially for any one's first visit to the city.
I contact the hotel by email for exact directions from RER and they resaponded immediately with fool proof directions.

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Staff labelled our luggage and kept it safe for the whole of the day. The lady on duty was charming.
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You need to show very clearly how near it is to Les Halles/RER stations.
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Ideal for a romantic or honeymoon stay. Ideal for a first visit to Paris as so near to main toursit attractions and the river.
It really is a hidden gem.
Satisfaction 90%
Ecrit par Jennifer McArthur, Wauchope, Australia

The girl there was delightful the whole time and very friendly with thechildren andalways helpful
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The taxi was timed perfectly and everyone helped with thebaggage
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Very friendly staff and helpful,ideal location and superbly decorated.
Satisfaction 90%
Ecrit par Ana Ruiz, Dollard des Ormeaux, Canada

No problems, all done expertly.
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I really liked this hotel and the staff was very kind, helpful and accomodating. I will definitely recommend the Relais du Louvre to others.
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Wonderful and sad to leave.
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Maybe to mention that the patio on the first floor is shared with another room.
Internet a bit expensive to use (7 euros for 1 hour.)
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The greatest location, a wonderful and helpful staff, colorful rooms, terrific little lobby with tourist books.
Satisfaction 89%
Ecrit par Leslie Confrancisco, Calgary, Alberta T2W 4A3, Canada

The hotel clerk greeted us like long lost friends and made us feel right at home immediately.
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While our room was small, it was very clean, the beds were comfortable and the breakfasts (served in our room) were wonderful.
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This charming hotel was a little jewel that enhanced our visit to Paris. The staff was welcoming and most helpful with all of our requests. I would recommend this hotel to anyone who wanted a small, intimate, convenient place to stay while in Paris.
Satisfaction 87%
Ecrit par GARY WILLIAMSON, APEX, NC 27523-5504, United States

Staff was extraordinarily nice and accommodating. Made us feel welcome from the very first, almost as if it were home.
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great location, excellent accommodations, wonderful staff
Satisfaction 86%
Ecrit par David Radford, London, United Kingdom

The one main thing that the room did not have that I would want is coffee making facilities.
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The hotel is clean amd tidy. It was in a central location close to the Metro with easy access to the main parts of Paris. The area the hotel is in seem safe and is a nice area to take a stroll.
Satisfaction 83%
Ecrit par Christine Bingel, D-50126 Bergheim, Germany

The staff ist very polite and very helpful at any time. The hotel provides familiar atmosphere.
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A small but nice and quiet hotel with familiar atmosphere close by the Louvre (sighting distance) and very centraly located in the heart of the city. Two Metro-Stations are nearby, just a one minute walk from the hotel.
Satisfaction 83%
Ecrit par Terence Parker, Burley in Wharfedale , Ilkley, United Kingdom

Very good
Our room was not ready but within 40 mins , after a coffee on the river side it was ready
Our bags were taken upo to the room for us
The room was very clesan
And it was good there was a fridge in the room
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We had breakfast for on one morning, whilst it was nice we did feel it was rather expensive , therefore , we did not have it the second morning
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none
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good and clean. well placed for central Paris

Satisfaction 81%
Ecrit par Eliane BLOK, The Hague, Netherlands

I was very kindly told that I was the last to arrive (!) - it was about 18:00 hrs - and that the room I had reserved had been given to somebody else by mistake. We agreed that I would be moved to a better room the day after. However, the 'better' room was exactly the same room, just on the fourth floor instead of on the second floor.
The room I had received was a double bed for single occupancy with a view on the Church, rate E 130.
The room I received was a single with view on walls all sides and the rate was E 98.-
I did warn them that I would complain on this.
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Checking out was rapid and efficient.
In view of the error related to the room, I would have expected to receive at least one free drink.
Breakfast: I was asked if I would want breakfast on the first night - however, they omitted to ask on the second night. Breakfast is only served if ordered in advance at the reception desk.
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relatively good - but check twice whether you receive what you have agreed upon
Satisfaction 58%
Ecrit par Eric Brown

A very impressive staff, Sophie is WONDERFUL! WIll definately go again to this hotel.

Eric Brown
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Great location
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THe perfect Paris experience
Satisfaction 100%
Ecrit par Larry Peck

Wonderful staff, exceptional housekeeping and housekeeping staff, great breakfasts.
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The staff at the Relais du Louvre are incredible. They are helpful, informative and offer many ideas and suggestions about out of the way attractions in Paris. I have thoroughly enjoyed them on the two occasions I have stayed at the hotel.
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I would describe the Relais du Louvre as a wonderful small hotel in a great location; close to many of Paris's most noted attractions. I would definitely recommend this hotel to anyone!
Satisfaction 90%
Ecrit par Sara Bolz

The Staff at the hotel were wonderful. All of them treated us a family and made sure that our vacation was memorable.
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Rooms were always clean and the staff made sure that we had all that we needed. Rooms are small by USA standards, but perfectly wonderful!!
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Considering the prices in Paris and the $=E Exchange the value was excellent!
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I would tell them that is a 'home away from home' The staff made us feel like family and were so gracious. The 'lobby' was like walking into a home and not a hotel and the location is quite,yet right in the heart of Paris,amazing! I am not sure I give my secret away to just anyone!!
Satisfaction 87%
Ecrit par Aoife Doyle

Directions were by road / taxi, etc.
This is a centrally located Paris hotel, adn with most people arriving through Charles de Gaulle airport, it would have been more helpful to include Metro directions (line number, direction, stop) as we had to figure this out ourselves.
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There was no breakfast room / courtyard area; which also meant that we could not take breakfast, except in our room.
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It's proximity to the Louvre-Rivoli metro stop.
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I would highly reccommed it and I would definately return there
Satisfaction 77%
Ecrit par David Jackson

Unfortunately, the work being carried out blocked the view of the church; this had been 'overlooked' at the time of booking.
BUT it was only one of the reasons for choosing that room / hotel.
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See above
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Extremely good location; convenient for bars and restaurants, and the Metro; but room 'compact' (i.e. small).
Satisfaction 71%
Ecrit par Carol

The single room I stayed in was very small and did not receive very much outside light since it faced a small inside courtyard. It was exceptionally clean, had a lovely decor, good sheets and towels, and a phone and tv.I was surprised that for the price it also had room service and a stocked minibar.
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I would highly recommend this hotel to anyone who enjoys staying in a quaint and quiet place. The services and staff were very good. The location was perfect for me. It was right across the street from the Louvre and Seine. There were lot's of cafes to get a quick bite to eat, and all the major central Paris sites and outside day trip tour agencies were within a 20 minute walk.
Satisfaction 93%
Ecrit par Robert

The proprietors were extremely helpful and very understanding of the fact that we were quite tired from our flights.
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The hotel was very comfortable and was a very pleasant and convenient place to stay.
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The staff was very helpful in arranging a shuttle van for us to take to the airport and otherwise assisting us in our checkout.
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Absolutely. It was one of the most pleasant places I have ever stayed. My wife and I plan to visit Paris again in 2006 and we will certainly stay at the Hotel Relais du Louvre on our next visit.
Satisfaction 92%
Ecrit par Lee Ann

The staff was highly helpful and extremely polite.
We enjoyed their recommendations and the accomodations.
We have already recommended this hotel to others and will stay there again.
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Thank you for a wonderful stay. We look very forward to our next visit.
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Fast and extremely efficient.
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No
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Perfect location with extremely polite and very helpful staff.
Satisfaction 92%
Ecrit par ANTHONY

ANTHONY n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont100% relative au check-in et89% relative au check-out.
Satisfaction 92%
Ecrit par Tim

Very warm and helpful!
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Was not really prepared for how truthful their descrption was! Perfect for a weekend trip to the Louvre, and a stroll to the Eiffel Tower!
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Absolutly wonderful, wonderfully located!
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Great! We were able to stroll to the Louvre in the AM, take in the Eiffel Tower and make mass at Notre Dame!
Satisfaction 92%
Ecrit par pam

Quaint & clean hotel,polite staff & good location. Right beside the Lourve & a short walk to Notre Dame. The deluxe double room was small but very clean.
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I would stay here again. Perfect for a weekend stay. The room & bathroom were spotless.
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Quaint & clean. Good location.
Satisfaction 90%
Ecrit par Kristen

We had a wonderful stay. The acccomodations were lovely and very clean and the hotel staff was exceptionally pleasant and helpful to us. We would recommend to friends and would absolutely return on another trip. Thank you.
Satisfaction 90%
Ecrit par Maurice

We were very pleased with this accommodation and would definitely recommend it. If going to Paris again, I would certainly book there.
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Very cozy with a great staff. Loved it.
Satisfaction 90%
Ecrit par Roderick

Roderick n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont100% relative au check-in et89% relative au check-out.
Satisfaction 89%
Ecrit par Jeanne

We were very happy with our reception upon arrival and the ongoing assistance we received regarding directions, dining, etc.
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We enjoyed our stay and accomodations and would recommend them to others.
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A small, clean and tourist- friendly hotel with alot of personal service. The location was excellent-a quiet street, but within walking distance of major tourist attractions, good restaurants and an exceptional bakery (only a few doors from hotel) for eat-in or take-out coffees, pastries, lunch or dinner fare.
Satisfaction 89%
Ecrit par Pam

The room was great. We appreciated the air conditioning! Staff was personable and always willing to help with directions, etc. I would definitely stay here again. Great location!!
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Nice small hotel in great location...close to good shopping, near all the sites, particularly the Louvre.
Satisfaction 89%
Ecrit par Sean

A very nice hotel
Satisfaction 89%
Ecrit par James

James n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont100% relative au check-in et78% relative au check-out.
Satisfaction 89%
Ecrit par Peter

Great stay; wonderful staff -- helpful with directions, dinner recommendations, room and general logistics(all, but especially Charlotte).
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Wonderful location, great staff -- could not ask for a better base from which to roam about Paris.
Satisfaction 86%
Ecrit par George

Small for the price but EXCELLENT location.
Staff was VERY pleasant.
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I think that the location could be touted.
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As 'wonderful', charming people, helpful.
Felt at home.
Satisfaction 86%
Ecrit par Winifred

Sophie,the receptionist/manager on duty, was very helpful and provided great customer service. The room was beautifully furnished and clean. The beds were comfortable and the luggage storage space was more than adequate. I had my young daughter with me and we felt perfectly safe coming and going at this location.
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Sophie let us leave our luggage at the hotel after checkout until it was time to leave for the train. This allowed us to do some last minute sightseeing without lugging our bags around.

She was also fluent in English and other languages which made our stay much easier.
Satisfaction 86%
Ecrit par Gilbert

The staff were extremely helpful and polite, their english was excellent, their advice regarding transfers to the airport was great. The hotel was in a very nice area and close to great restaurants, shops, sights etc. We would recommend this hotel, and would stay there again. Thanks.
Satisfaction 86%
Ecrit par Patricia

We had a lovely room with a small patio and a grand bathroom. Very nice.
Satisfaction 86%
Ecrit par Michael

Free LAN internet connection, spacious bathroom with separate toilet
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Quiet, cozy hotel, friendly staff, close to Louvre and within close walking distance of Open Tour Bus stop, restaurants, and river. Only room service available (no dining facilities), but service very reasonably priced. Elevator is quite small if you have a lot of luggage.
Satisfaction 83%
Ecrit par joe

joe n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont91% relative au check-in et78% relative au check-out.
Satisfaction 83%
Ecrit par Matthew

Very helpful and friendly - and had made a special effort to facilitate early check-in which was much appreciated as we arrived after a very long flight.
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Perhaps more detail about how to get to the hotel from airport, train station etc.
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Comfortable, clean, friendly hotel - very convenient and exciting place to stay in the heart of the city.
Satisfaction 80%
Ecrit par Norma

The family suite on the 5th floor was not vacated by a previous guest, we were told because of illness. Other accommodations were provided, which were satisfactory. However, when the move was made the next day to the 5th floor, the accommodations were unsatisfactory because of lack of water pressure in shower and inadequate functioning of the air conditioning. After 2 nights, complaints produced another move with satisfactory accommodations, an apology accompanied by a bottle of champagne.
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Very good central location for nearby metro stations and across the street from the Louvre, but not a bustling area for tourists or lively street scene. The small park near the hotel is unpleasant as it harbors homeless at times during the day--no tourists.
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Good value for a very small, clean, air conditioned hotel on the Right Bank across from the Louvre and in convenient location for two metro stations. If interested in lively street scene and more interesting choice of restaurants, would choose another area on the Left Bank.
Satisfaction 78%
Ecrit par Tiina

Pleasant atmosphere; great staff; excellent breakfasts.

I received helpful information concerning where to go for a variety of Paris markets.
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Well located; clean, friendly and cheerful.
Satisfaction 78%
Ecrit par Christine

Christine n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de70% dont83% relative au check-in et78% relative au check-out.
Satisfaction 77%
Ecrit par Betty

The room is really only meant for 3 people as the pull out sofa sleeps one person or 2 small children. The hotel can provide a cot but then there would not be any room to walk around. The room was quiet enough as we faced an inside courtyard but we did hear people one floor above so sound travels within the building. The bathroom is functional but small so a tall person will find it difficult. The Bathtub could use better cleaning as we found stains from mildew on the corners of the tub area. Also, we thought that they were very sparse with the soaps and no shower caps or face towels were provided. The towels that they did provide however were clean and seemed new and luxurious.
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Although we informed the hotel that for the last night of our stay we will only be 2 people, they were not able to move us to a smaller room so we had to pay full price. However, they intended to charge for the additional 4th person even though we were 2 so when I brought that point up, the hotel conceded to not charge the 5 euro supplement for the 4th person on the last night.
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This is s small but quaint hotel decorated in a country french style. There are not a lot of amenities for the business traveler but for people on vacation, the hotel is ideally located and the area is quiet and calm. The furnishings in the room could use a little updating especially the carpeting and rugs.
Satisfaction 72%
Ecrit par Akiko

The room was very clean, quiet and cozy. We like the taste of the interior decoration. The service and facilities were very good.
But the room was much smaller than we had expected. We must have breakfast facing the wall at the small table in the small room. We expected they had a dinnning room. 12 euros were too expensive for that breakfast.
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We chose this hotel because the place was very convenient and quiet. But we thought the price was a little bit expensive when we reserved.
In summer most hotels in Paris give discount.
We stayed there for six nights.
If you could give us any discount or an up-greaded room, we would have be happier.

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Perfect place
quiet and cozy room
Satisfaction 71%
Ecrit par sara

although the room was properly cleaned up and it was recently renewed, it was very very small, with too thin walls and flabby mattress! It wasn't described at all as a small room neither in the web site nor in the mail describing the accomodation available. Moreover, the wardrobe - small too- was occupied by the old minibar although there was anoterone working in the room!!
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fair value hotel because of the very small room. I would not suggest it as a good value one: it's just a little bit expensive compared with what it offers, but it is clean and has a PERFECT location (central, close to places to see & metro station).
I booked only 1 day before new years eve, so I had no time to choose.
Satisfaction 68%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de100% dont100% relative au check-in et89% relative au check-out.
Satisfaction 97%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont100% relative au check-in et89% relative au check-out.
Satisfaction 92%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont100% relative au check-in et78% relative au check-out.
Satisfaction 89%
Ecrit par Anonyme

A very nice hotel with a personal atmosphere and a central location.I should give the hotel my best recommandations.
Satisfaction 86%

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