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Commentaires des Hôtes pour Martelli


Via Panzani 8, Florence, 50123
 
 


 
  
 
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Opinions Hôtes

 
76%
216 hôtes et 21 commentaires
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Commentaires des Hôtes


Ecrit par kathy king, winfield, tn. 37892, United States

Was very pleased with the location and quality of your Hotel. Our AC was not working properly and your staff graciously offered to relocate us to another room.

The staff was most helpful in assisting us re. the beautiful city of Florence in all areas.

Thanks again.

Kathy King
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Coveniently located to the SMN Stazione and close to wonderful dining and shopping. Walking distance of anything you might choose to see.
Satisfaction 92%
Ecrit par Sam Izenwasser, Tamarac, Florida 33321, United States

very satisfied with the hotel and staff, with special mention of maria in the breakfast room
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we had stayed there before, so it was as expected
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unfortunatly the exchange rate was high in ameracan dollars--but what can you do.
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no
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a european style hotel,and would recommend they stay there
Satisfaction 89%
Ecrit par maria cristina nunes, 2830-308 BARREIRO, Portugal

one member of the staff of the breakfast was not kind and professional in serving or attending our group
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a nice place in a very nice city
Satisfaction 75%
Ecrit par Sheldon Lander, Hollwood, Florida 33021, United States

Sheldon n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont66% relative au check-in et78% relative au check-out.
Satisfaction 74%
Ecrit par Ross McConnell

Quaint and charming
Satisfaction 84%
Ecrit par PRESEAU Thierry

A very nice hotel, with typical florentine style and perfectly located in the town, for a reasonable price. Unfortunately, the bathroom was also a little bit 'medieval style', but it is not so important for a week-end.
We will come back.
Satisfaction 83%
Ecrit par Ted

The hotel is an easy walk from the train station close to all major attractions.
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The room floors were covered in laminate flooring, very clean.
The bathroom was very modern and spacious.
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After spending time at a hotel in Venice that was small, dirty and the same cost, the hotel Martelli was a treat.
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Clean, spacious, good location, fair price.
Satisfaction 94%
Ecrit par Pierre

very loud air conditioning system
hair drier did not work
ceiling in bathroom needs a fix
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well situated and calm
Satisfaction 80%
Ecrit par Orhan

I faced no problem.
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No.
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It is located in the center and safe.
Satisfaction 80%
Ecrit par Keith

Convenient location, adequate accomodations, mediocre breakfast
Satisfaction 80%
Ecrit par james

Very elegant. Only compalaint was noise and poor plumbing. Our toilet was broken and little water pressure for shower.

Otherwise, thank you for a nice visit.
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I did not lok at websit3e
Satisfaction 77%
Ecrit par Diana

Bathroom was so small you had to walk in sideways to get in. This contrasted with the extra learge bedroom.
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Good location between railway station and Duomo. Interesting building with lots of antiques and artwork. Noisey room, even on a side street. Extra large bedroom with painted ceiling. Exceptionally small bathroom. Breakfast was average - extra charge for cappuccino.
Satisfaction 72%
Ecrit par winnie

We forgot a bag with some personal belongings, we asked the hotel to send them by taxi to a meeting point, where we waited with the bus, first they agreed, after we waited long time we called then to ask for the taxi, and then they told us that they could not send it by taxi !!!,So we had to ask them to pack it and we ordered then TNT to pick it up and send it to Denmark !!
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no
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as a fairly good hotel very close to the center
Satisfaction 55%
Ecrit par Karin

Did not find the man at the reception very friendly at all.
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That you have to pay extra for a cappucino with breakfast.
Satisfaction 45%
Ecrit par Anonyme

The people who work there are very nice. The hotel is typically European - although the rooms are larger than most traditionally European hotel rooms.
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Typically European, but slightly larger rooms than usual. Great location. Friendly staff.
Satisfaction 83%
Ecrit par Anonyme

The man who made the checkout was not as polite as the lady who welcomed us. I would have at least expected a formal 'thank you for staying here', but it seemed as he was actually doing us a favor by getting our money. Not impressive checkout.
Satisfaction 80%
Ecrit par Anonyme

The decor was tired and dated. The breakfast was minimal with no meat or cheese.
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Convenient location. A warren of rooms, with many staircases, elevators. Difficult to get to our rooms especially with large bags. Mosquitos were a problem. No screens on the windows.
Satisfaction 77%
Ecrit par Anonyme

The receptionist was too busy with her computer to greet us and welcome us. We felt we were a distraction to her office work. It should be the other way around.
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The fruit juice at breakfast was heaviliy diluted with water. This was regrettable as the other food was good. This way to save costs is very obvious and not pleasant for guests.

Cambridge
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Very good location to rail station and main attractions and reasonable value.
Satisfaction 75%
Ecrit par Anonyme

Air condition on the voucher, but not in our room (as far as I remeber).
A very noisy fan in the bath
The quality of the breakfast could be better.
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A reasonable good hotel with a very good location.
Satisfaction 69%
Ecrit par Anonyme

The receptionist could have given us more information that they could provide maps and bus tickets from the hotel.
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The room was adequate for our purposes but we couldn't get very hot water from the bathroom and the lighting was inadequate as either the bulbs were failing or the electricity connection was poor.
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Our particular bathroom would not be suitable for older people.
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Ideal position for Florence. Adequate for a 2/3 night visit.
Satisfaction 69%
Ecrit par Anonyme

1. The toilet facilities in the room were poor both in terms of space and function.

2.The air conditioner worked ineffectively in the room.
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A reasonable hotel although located in a very busy road.
Satisfaction 57%

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