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| |  | Commentaires des Hôtes pour Basilea |  |
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Via Guelfa 41, Florence, 50129
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| Opinions Hôtes | |
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81%
163 hôtes et 11 commentaires |
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Commentaires des Hôtes
Ecrit par David Matteson, Crete, Illinois, United States
We were all very pleased.
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Ecrit par Rak Gohil, Luton, Bedfordshire, United Kingdom
we ordered a quad room (for 3 adults and 2 children) - realistically it was one room with a double and 2 singles - size of the room was smaller than expected
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car parking was kept by another company - they wanted cash for the car park stays - would have been nice for a credit card transaction or all included in the price
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good food and resturants nearby as well as very close to the daily market
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good place to stay as its walking distance to the main sights
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Ecrit par William Cleland
Friendly,helpful,clean and comfortable.
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Ecrit par Kevin Peterson
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It would be great if the bread rolls/croissant could be warm.Cold rolls are just not apertizing in the morning. Maybe they could be put in a warm oven and not left on the table.
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Good Location
Homely
Clean
*** Take the back rooms where you can open your window/door and enjoy Florence.Front rooms could be noisy.
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Ecrit par Heather
The staff were very helpful. We were very pleased with their advice on places to eat and directions. We also experienced a 'transportation strike' on the day we were to leave- thankfully the staff was able to accomodate another days stay. They also gave us good advice on how to handle our train schedule changes etc so that we were at ease immediately.
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We experienced a problem with our VISA at time of check out and the staff member called to their merchant bank and was able to get the appropriate number for us to call. We manged the issue quickly and processed the transaction without further incident. The professionalism was appreciated.
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Breakfast is average- would be better with more variety of fruit.
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It was a very clean and functional room. It was very spacious. We had a quad for our family- 2 teenagers and two parents, 3 over 6' tall and we did not feel crowded. Breakfast was average- ask for a capaccino and they will make it for you. The staff is wonderful and friendly- I'd go back!
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Ecrit par mary
It is a little removed from the main area of Florence yet close enough to easily walk to anywhere. Hotel Basilea is near the mercato centrale, which is a delightful and yes tasty experience. The place is clean and well cared for, and the staff was incredibly helpful and courteous. The room is comfortable, clean and well air conditioned in the summer.
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Ecrit par Po
The free use of a computer with Internet access in the lobby was a nice added surprise! I was very happy to be able to check and respond to emails. Thank you!
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Yes! The hotel had a computer with Internet access for its guests to use...Free of Charge!
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The hotel was conveniently located and was within walking distance from the train station. Breakfast items were good. Nice size room and bathroom as well. The shower stall is on the small side. Air conditioning worked great. The only draw back was that we could hear noises and people from the hallway.
Overall, a nice hotel.
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Ecrit par Paulette
We were pleased that the location was good for our purpose.Our room was not special but very plain, bathroom very,very, very tight.But the service by the staff, breakfast in the room, etc. were all good.
In Hawaii, you expect much more for this price. But we enjoyed our vacation in Florence.
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the website showed a very elegant hotel, this was not elegant.But the staff made up for the shortcomings.And we appreciated them very much. Thank you.
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I would say, that it is a simple hotel, with simple facilities. The location is good, and the staff is excellent. It is not elegant.
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Ecrit par David
We had an early flight so had to leave at 5:45am. The gentleman at the desk was miffed he would have to get up early to unlock the door so we could leave. Otherwise, nice place.
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Ecrit par Anonyme
The hotel was very nice - even better than expected. The location was incredible. It would not be possible to have a better positioned hotel.
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Good clean hotel with excellent location.
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Ecrit par Anonyme
When we arrived, we had to wait while receptionist talked on phone for about 20 minutes, which made us late for dinner reservations.
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They need to get shower doors that actually keep water from getting all over floor.
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