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Commentaires des Hôtes pour Botticelli


Via Taddea 8, Florence, 50123
 
 


 
  
 
Opinions Hôtes

 
83%
446 hôtes et 30 commentaires
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Commentaires des Hôtes


Ecrit par Natasha Isenhour, Socorro, New Mexico, United States

I received a very warm welcome upon my
arrival to Hotel Botticelli. I felt as
though I had arrived at my 'home away
from home.'
...
The entire staff was friendly and
helpful. The housekeepers were just as
polite. The room was impeccably clean
and neat not only when I arrived but
every day of my lengthy stay. I felt my
belongings were safe and secure in the
room at all times.
...
When I asked for the bill it was ready in
only a couple of minutes. Afterward the
staff phoned for a taxi for me and
proceeded to help the driver with the
bags. They were very kind as I left. It
felt sad to leave them!
...
The best way to tell about my stay is to
say that I plan to stay there again when
I return to exhibit my art in Florence 2
years from now. At this time I wouldn't
consider staying anywhere else!
Satisfaction 92%
Ecrit par John Davies, Bath, United Kingdom

Well located, comfortable small hotel with excellent service.
Satisfaction 86%
Ecrit par Sergio Blanco, Alcorcon (Madrid), Spain

Sergio n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont100% relative au check-in et78% relative au check-out.
Satisfaction 86%
Ecrit par Joseph WEERTS, LIEGE 4000, Belgium

very enjoyable stay, though slightly expensive but that is Florence!...
Satisfaction 84%
Ecrit par Serdar Gulec, Mersin, Turkey

I would recommend you improve the variety of food for the breakfast.
...
A well located cosy hotel with a friendly service.
That's my second visit to Botticelli first one being in 1999.When I wanted to come to Florence again the reason above is why I chose this hotel once more.
Satisfaction 83%
Ecrit par laetitia basic, 3290 diest, Belgium

very good located hotel- very nice hotel
Satisfaction 80%
Ecrit par Joyce

Staff and services were exceptional. Decor of public areas as well as rooms quite lovely.
...
Small, charming hotel with excellent staff and services.
Satisfaction 93%
Ecrit par Sue

An excellent hotel - fine facilites, in a good position, fiendly and helpful staff. I have already recommmended it to two friends!
Satisfaction 92%
Ecrit par patricia corapi

The entire staff was exceptionally helpful with all aspects of the stay and additional travel arrangements.
...
It should be stated that private parking is available at the hotel. The parking garage was extremely helpful upon our departure to load luggage.
...
Restful, convenient, pleasant
Satisfaction 92%
Ecrit par William

We had a very difficult time getting to the hotel with the car. On foot we had no trouble. A rough start which turned out to be a very pleasant experience and a very convenient location. The cappucino in the morning was delicious and made up for the trouble in finding the hotel.The accomadations were very clean and neat. We enjoyed our visit.
...
The young girl from Portugal was very helpful and sympathic to our rough start and was most accommodating during our stay.
...
The breakfast baked goods were outstanding.
...
If you have a car good luck!!!!!
...
An ideal location to the places of Florence you want to visit on your first time in
Florence.
Satisfaction 90%
Ecrit par Richard

Very pleasant and friendly, we would happily stay there again - and may well do so!
...
Breakfast was good, the service fine and the cleanliness first class. Excellent!
...
Very convenient, well cared-for, professional.
Satisfaction 89%
Ecrit par Antonio

Everybody was very nice and helpful, willing to help us to have a very good stay and enjoy what the city could offer
...
I would recommend it for sure
Satisfaction 86%
Ecrit par Judy

A very enjoyable stay, centrally located and welcoming/receptive staff.
Satisfaction 86%
Ecrit par David

On-line map imformation could be more helpful for first-time Florence visitors, particularly those prepared to walk from the bus station to the hotel: distance and route not as clear as it might be - something to do with map size on internet.

At the hotel as helpful and uneventful as a late evening arrival ought to be.
...
A comfortable hotel in a good position with helpful and pleasant staff
...
No problems, again helpful
...
Well worth considering
Satisfaction 86%
Ecrit par John Nicholas

The hotel is perfectly located, this is what we were looking for
...
The hotel is perfectly located to walk to all places of interest, the staff were very helpful, no problem with language, we enjoyed the stay very much
Nick & Shirley
Satisfaction 86%
Ecrit par Kim

Very central, immaculate, but room lacking in character.
Satisfaction 83%
Ecrit par Frank

We got stuck in the elevator for 5 minutes, but staff was able to manually move the elevator to the door level for egress. The staff was very responsive.
...
Friendly, clean, convenient location, quiet, good breakfasts and a good value.
Satisfaction 80%
Ecrit par Anonyme

The hotel is in a great location and has a wonderful balcony to enjoy the environs.
Satisfaction 90%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont100% relative au check-in et78% relative au check-out.
Satisfaction 89%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont100% relative au check-in et66% relative au check-out.
Satisfaction 86%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont75% relative au check-in et89% relative au check-out.
Satisfaction 83%
Ecrit par Anonyme

Breakfast was poor.
...
At the hart of the touristic place of the city, while quiet and nice.
Satisfaction 83%
Ecrit par Anonyme

Good location and good hospitality in the hotel.
Satisfaction 83%
Ecrit par Anonyme

Comment regarding question 9 above:

The rooms are nice and clean but not as big as in the photos on the web site. You might be showing a suite with sofas, but we tried 2 rooms in the hotel and they were much smaller.
...
The hotel is in a small street/alley. Eventhough the rooms in the front, facing the street are very noisy in the morning. We woke up about 5:00am when the street cleaning people and the supply started to arrive to the shops around. We then changed room to a back room which was very quiet.
Satisfaction 81%
Ecrit par Anonyme

The rooms were very noisy and very, very small. They were clean and the situation of the hotel was very good.
...
The situation of the hotel was very good, just in the middle of the historical centre.
The room was too small for two persons but they were clean and modern. The rooms on the outside were very noisy.
Satisfaction 77%
Ecrit par Anonyme

I can't answer question 1 because I haven't looked at the website
...
The only adverse comment I would make is that the room was rather restricted in space, there were no drawers for storing clothing and I missed having a bath.

We requested an extra pillow and, because we had been cold in bed on the first night, an extra blanket. Both were provided immediately and with no fuss.
...
I haven't looked at the website before writing this but I must congratulate your staff on their efficient and charming treatment of my grandaughter and me during our stay.

On my return home I emailed the hotel because I had left a pair of jogging trousers behind. They emailed me back immediately - though sadly hadn't been able to locate my trousers - and promised to help if they could.
Satisfaction 77%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de70% dont91% relative au check-in et61% relative au check-out.
Satisfaction 75%
Ecrit par Anonyme

L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de70% dont83% relative au check-in et61% relative au check-out.
Satisfaction 72%
Ecrit par Anonyme

One receptionist was very polite, the other was equally not polite.
...
Parking is directly attached to the hotel, not at a parking lot near the hotel.
...
Very good. Great location. Clean and relatively spacious.
Satisfaction 68%
Ecrit par Anonyme

The noise of the air conditioning system was annoying.
Only after the 2nd change of room (!!) I got a less noisy one.
...
Noise of air conditioning system
Satisfaction 63%

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