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| |  | Commentaires des Hôtes pour Chic&Basic Amsterdam |  |
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Herengracht 13-19, Amsterdam, 1015 BA
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| Opinions Hôtes |  |
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87%
442 hôtes et 53 commentaires |
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Commentaires des Hôtes
Ecrit par Jacqueline Doyle, Philadelphia, PA 19147, United States
It was a snowy day and we arrived cold and tired from our overnight flight. The staff could not have been nicer, planting us in the lounge area with nice hot coffee and taking our luggage to our room. We felt welcome and well taken care of.
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We loved this hotel! The room, the staff, the breakfasts, everything! We will definitely stay there again and will recommend others.
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Everything went smoothly.
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Well-situated, clean, spacious accomodations, friendly staff, great breakfasts, basically all the amenities you'd want in a small hotel.
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Ecrit par kristine lee, toronto, Canada
I came to Amsterdam to find an apartment for
my son who was attending school for one
semester. I had one week. The people at the
Amsterdam Hotel were extremely helpful
suggesting the areas that would be good. We
used their input to finalize which place to
choose. I think we made an excellent choice.
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Fast, easy and very clear explainations of our
expenses.
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They told us about the various package s to
the museums,boats,,etc.. We weren't the long
enough to take advantage oof these, but we did
buy several many days of tram tickets. They
always gave us a map and explained which tram
to take. They were great!!
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It was warm and friendly. The breakfasts were
delicious. The apartment was great, we were
so lucky to get it. After a long day, it was
great to come home and relax and enjoy the
view at the canal and street. We each had our
own room and the beds were so comfortable and
warm. When I go back, I want the same
apartment, because it felt like home.
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Ecrit par Ronald Inglis, York YO41 1HF, United Kingdom
First class reception
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Spacious room, immaculately clean, very quiet and excellent position
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Highly recommended, excellent position, friendly staff and best coffee machine in Amsterdam
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Ecrit par Barbara Mayer, Freiburg, Germany
Very, very nice!
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Very nice atmosphere, tea and coffee all day at no cost
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I would stress the extremely nice location in the most beautiful area of Amsterdam
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Ecrit par Emma Askew, London, United Kingdom
Very helpful and polite staff welcomed us and provided local information, ordered taxis etc throughout our stay.
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Fun and contemporary. Small but individually decorated (hand painted wall and ceiling murals) rooms and reception. Nice touches like cheap beer in vending machine and free water in reception. Great breakfast, great staff. Not luxurious or spacious enough for a long stay but a very comfortable, value for money, short stay hotel.
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Ecrit par Joan Duncan, Arvada, Colorado 80002, United States
My daughter and I were very grateful to have the young man at the desk carry our heavy luggage up the two flights of stairs to our room.
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Our room overlooking the canal was sparkling clean with freshly washed windows. It exceeded our expectations. The location of the hotel was perfect - close to shopping, restaurants, all transportation and on a nice quiet street/canal. It was nice to be able to walk to & from the train station with our luggage.
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A clean and conveniently located small hotel on a quiet canal with a friendly and helpful staff. Good value for the money.
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Ecrit par Hakan Florin, Stockholm, Sweden
Very nice. We got a cup of coffee and a lot of recoomendations on what to see in Amsterdam.
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The shower did not work so good.
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Very nice hotel with a familiar atmosphere. Very nice located in the centre of Amsterdam.
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Ecrit par Roger Williams, Launceston Tasmania, Australia
The stair way to the top suite is very steep & narrow
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great value with excellent service, located very close to the city centre & cental station (3 minute walk) but away from all the noise and the chaos of the mainstream tourist hotels
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Ecrit par Lisa Ferguson, Orlando, United States
I would mention that it is only a 5-7 minute walk from the Central Train Station.
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Great location and value for money. Great decor in a traditional Amsterdam building overlooking the canal. Close to the busy nightlife but in a quiet location - would stay there again.
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Ecrit par Carol McFarlane
Fantastic hotel and staff, we will definately recommend and hopefully return ourselves next year!!
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nothing negative or positive as everything was stated on the website
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we have visited Amsterdam before, we prefer this hotel for its relaxed and very friendly atmosphere
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Ecrit par mariko mackasey
-was impressed how clean the room was
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Ecrit par Mark Storey
The room was very small and should only have been a single room not a double.
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Very clean, close to all the attractions, good place to stay and good value. Next time in Amsterdam I will try to book again.
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Ecrit par Netta Ophir
very nice
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Ecrit par Evan
Hotel New Amsterdam is by far one of the most attentive and wonderful hotels I have experienced in my lifetime. Totally positive experience. The staff is the key - everyone was so kind and helpful. They made me feel like family. The BEST!
Evan
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The best place to stay in Amsterdam is the Hotel New Amsterdam. Clean, organized, wonderful staff, convenient beautiful location in the heart of Old Amsterdam on one of the most picturesque canals in the city. You will love it!
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Ecrit par amanda
The hotel staff were great we checked in 4 hours early and they had our room ready for us within half an hour
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the property was in excellent condition very clean
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our flight wasnt until later in the evening the staff stored our luggage and when we went back to pick up our luggage they made us a farewell coffee
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beautiful, very clean and more than a 2 star hotel
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Ecrit par Brant
Room and staff were above our expectations. Location was away from the busy areas but convenient. EXCELLENT HOTEL!!
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Ecrit par shaun
Very helpful, receptionist straight away made us a coffee and sat with us to explain about the hotel, show us the facilities and answer any questions, very polite personal service.
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We were fortunate enough to have an appartment next door to the hotel which was absolutely massive on 3 floors (lots of steps though!)and was very well furnished but decor was not as high a standard as the hotel but we were over the moon with it!
Still had all the facilities of the hotel at hand for the same price.
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They have facilities to securely store your lugage after checkout so that you can leave it at the hotel and pick-up later, useful if you have a late flight.
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Ecrit par Chris
The room was small but the hotel had already informed me of that, all in all a great hotel and would definately stay there again, fairly central, very clean, very good staff.
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Ecrit par Mark
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A beautiful neighborhood; enchanting canal, wonderful restaurants nearby, very close to the train station.
We wanted to stay longer, but the hotel was fully booked.
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Ecrit par faith
Friendly and convenient for sightseeing.
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Ecrit par Kim
I was very impressed with the service and quality of the hotel. But the room was smaller than expected.
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Ecrit par John
It was fantastic! The staff served us coffee and biscuits! They answered our every question. They made reservations for us... We have rarely been greeted in a more friendly manner anywhere. It was almost like arriving back at home.
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They prepared an early breakfast for us because we had an early flight from Schipol.
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Just how friendly and helpful the staff was
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Great location! Super staff. Good value. Highly recommended.
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Ecrit par Carolyn
The staff is wonderful, helpful and friendly.
The artwork throughout is delightful,
creative, and witty. The continental
breakfast with expresso was just wonderful
with lots of variety of healthy fresh food.
The location is quiet and charming. Wine,
snacks and bottled water is available 24/7. I
wish we could have stayed a week!
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Ecrit par Terra
The hotel staff took my luggage and offered to get me a drink upon arrival - very nice. Gave me a city map as well.
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All staff were extremely nice, fun and helpful. The hotel was very clean and breakfast was good. Good location.
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A smaller European hotel, so the room are smaller than one might expect. Hotel was very clean and very friendly staff, and in a good location. Qiuet overall. Rooms were a bit warm (it was hotter than normal when I was there).
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Ecrit par Monika
Lovely little hotel, room was small (Smallest hotel room I have ever stayed in),but since it was an old house I didn't mind. View of Grachten fantastic. Will stay there again and recommend it to friends.
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Ecrit par William
we found the entire staff very polite and
very helpful. the young man, I beliee his
name was MB, I'm sure I do not have the initials correct, was especially good. he gave us excellent information regarding sightseeing
in amsterdam, also about the history of your
country, which we found so interesting. I would recommend your hotel.
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Ecrit par Beyens
available free drinks
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a little authentic hotel on the grachten
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Ecrit par Elin
Elin n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de91% dont91% relative au check-in et78% relative au check-out. | |
Ecrit par Jennifer
The staff were wonderful. The airlines had lost my luggage and the staff were very helpful in making calls to the airline on my behalf.
The breakfast was better than expected in terms of choice and quality.
I would stay here again if ver in Amsterdam.
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Ecrit par Zekiye
The receptionist was very polite and helpful. We arrived very early, before checkin time. They allowed us to leave our luggage until checkin time and graciously offered us tea.
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It was wonderful. Our room has a great canal view. It was very clean and safe.
The breakfasts were great. Good start for a busy day.
Staff is very helpfull and friendly.
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The receptionist was very helpfull. We have checked out in the morning but they allowed us to leave our luggage until late afternoon.
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Very nice small hotel, close to everything(museums, central station etc.). Great canal view. Staff is very helpfull and friendly.
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Ecrit par Rob
Friendly, good value, small rooms, well cared for property in a nice area
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Ecrit par Jonathan
Jonathan n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont100% relative au check-in et78% relative au check-out. | |
Ecrit par gwen
Wonderful helpful staff, great continental breakfast (best of our trip).
Thanks for a great visit, we'll be back.
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great continental breakfast
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Ecrit par Melissa
I was completely pleased with the hotel and especially the staff.
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The staff is overly welcoming, always there for their guests, and made the weekend great!
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It was a small room, but it fine for the weekend. I would stay there again, but I would perhaps ask to get a canal view room. Overall, I liked it. I would definitely keep this hotel in mind on my next trip to Amsterdam.
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Ecrit par Sander
very nice stay lovely people and admosphere
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Ecrit par CARON
It was excellent. We were greeted and given tea on arrival. Felt very welcome and relaxed.
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The hotel was excellent and we will be visiting again.
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Ecrit par phil
phil n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont100% relative au check-in et78% relative au check-out. | |
Ecrit par GARY
GARY n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont100% relative au check-in et78% relative au check-out. | |
Ecrit par Patricia
We had a bad experience with the cab driver so when we arrived to the hotel and told the
gentleman at the desk of our experience, he
was so kind and offered to make us a cup of tea and told us to sit down and relax. The
whole staff was great,
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I would recommend the hotel!
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Ecrit par Catherine
Very welcoming and enjoyable!
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It was wonderful in every respect. The room
was clean and well-kept, and the
housekeeping service was prompt and
excellent. I especially liked the high
quality bed linens and large shower. The
breakfasts were delicious, although a few
mornings we slept late and would have
appreciated having a few items available
until 10:30!
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The high-quality bed linens definitely merit
a mention! The proximity to Centraal
Station could also be emphasized, although
the hotel itself is in a very quiet and
peaceful area.
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Excellent location in a charming, mostly
residential neighborhood. Friendly and
accomodating staff, very clean and
comfortable rooms, and a delicious breakfast
included. The perfect place to stay!
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Ecrit par DAVID
They were very helpful,and was pleased to recommend some resturants to us.
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The rooms were very clean,the only dissapointed thing was the size of the room,i did book a standard twin,but staying at the very top,a loft conversition,there was very little space.But the hotel did have character,and good standards for a 2 star hotel.
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We check out about 7.15 am,the receptionist layed on breakfast just before 7am as there start time.
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Myself and partner are both gay,we do not like staying at exclusive gay hotels,we do like gay friendly even though we are not too worried about this.
I did not know that this was gay friendly as not advertised on your website,but was a nice surprise when we arrived we soon discovered that this was.
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A nice friendly hotel in a quiet district of Amsterdam,and would recommend to both gay and straight friends.
Some hotels do make you feel uncomfortable,this one did not,but maybe thats Amsterdams good liberal approach to life.
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Ecrit par Nancy
Hotel staff very helpful especially as we all arrived at different times.
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Very nice, the hotel is in a very good location near to everything. Also very quiet area so very relaxing. Had a brilliant time.
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Not far from central station, quiet area. Hotel very friendly and relaxing. Great showers and individual touches to each room. (From parrots to Monkeys!) Pay a bit extra and get the canal view.
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Ecrit par Randy
The staff was less than helpful when it came to providing directions (other than handing you a map) and refrained from recommending any local restaurants by name in the area. The doors to the rooms were very clucky which required you to almost slam them to get them to close. Due to the close quarters, this had a tendency to make a lot of noise and I am sure it disturbed the other guests, as it did us.
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Comfortable but the rooms were very small.
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Ecrit par Wolfram
Small though clean and agreeable. Nice breakfast. Great surrounding area (Jordaan, Herengracht)
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Ecrit par franziska
franziska n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont100% relative au check-in et28% relative au check-out. | |
Ecrit par Gerhard
The rooms (kitchen, table, floor, cutlery, cabinet etc.) were very dirty.
The appartment was not jet finally renovated (plaster comes partly down from the wall)
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Value for money: see remarks concerning 'your Stay'
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The room was ugly, the atmosphere and surrounding was very nice!
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Ecrit par K
Uninterested staff at reception.
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Our room only had a 'cat flap' up at the ceiling as an excuse for a window. The bathroom ceiling was so low that you could not stand up in the shower. Breakfast staff was lazy and rude and the the breakfast area a mess.
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Nice location, has potential but is currently badly managed.
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Clean room, but bad services.
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Ecrit par Anonyme
Sorted me out with a room with a view.. very thoughtful and personal
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Ecrit par Anonyme
L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de87% dont91% relative au check-in et78% relative au check-out. | |
Ecrit par Anonyme
L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de79% dont100% relative au check-in et78% relative au check-out. | |
Ecrit par Anonyme
We had 2 rooms and there was a very big difference between the 2 rooms, but we paid the same price for both rooms. I would expect the rate for the much smaller room to be less than the larger room. Other than that, the hotel was very nice.
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Ecrit par Anonyme
L'hôte n'a pas fait de commentaire spécifique, bien qu'il ait évalué son séjour avec un pourcentage de satisfaction générale de58% dont91% relative au check-in et78% relative au check-out. | |
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